Self-Pay Fee
Our fee is $170 per 55-minute session and $245 per 80-minute session (the latter is generally utilized for couples and family sessions and is not covered by insurance). Session length can be increased or decreased as needed, and we’ll adjust the cost as appropriate to reflect this change. Once you become a client, phone consultations or written reports that involve more than 10 minutes will be charged our office visit rates.
All clients are required to keep a valid credit card on file. This card will be charged the morning of your session. We utilize Stripe to collect payments, and when your credit card is charged, you’ll receive an email notification/receipt from Stripe.
Reduced-Rate Fee
We offer reduced-rate spots from $50-$100. If you need a lower rate, we encourage you to consider Open Path. Just follow this link to learn more: https://openpathcollective.org/
No Surprises Act and Good Faith Estimates
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. The No Surprises Act requires that state-licensed and certified healthcare providers provide a Good Faith Estimate of charges to every new and continuing client who’s either uninsured or isn’t planning to submit a claim to insurance for the services that they’re seeking.
- You have the right
- to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- to receive a Good Faith Estimate in writing at least one business day before you receive your medical service or item. You can also ask your health care provider for a Good Faith Estimate before you schedule an item or service.
- to dispute a bill that is at least $400 more than your Good Faith Estimate
- to have a copy of your Good Faith Estimate
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises , call 678-802-9355, or email info@modernpath.net.
Insurance Coverage
All but two of our clinicians are paneled with Blue Cross Blue Shield (including the State Health Plan) and most Aetna plans (we do not accept Optum Behavioral Health through Mission). All fees, including deductibles, co-payments, co-insurance, and any other out-of-pocket fees are the client’s responsibility.
If you’re not covered by Blue Cross Blue Shield or Aetna, you are responsible for determining if your insurance will cover your counseling sessions by either looking up the information in your insurance benefits manual, online, or by calling the company directly to ask. You want to ask whether your policy covers outpatient counseling. You must submit the claim, and we’re happy to provide you with a “Super Bill” to assist you with it.
Please Note – We Do Not Provide Super Bills for Clients with Medicare Insurance:
At Asheville Family Counseling, we prioritize providing exceptional service to our clients. While we strive to handle all requests with promptness and accuracy, we regret to inform you that we do not offer Super Bills for Medicare.
The complexity involved exceeds our team’s capacity to confidently manage them effectively. However, we are dedicated to exploring alternative solutions to assist you in the best possible manner. Our goal is to maintain our relationship while addressing any challenges that may arise. We appreciate your understanding.
Three Steps for Filing an Insurance Claim
- Complete your portion of the insurance company claim form.
- Obtain a “Super Bill” for your counseling sessions, and attach it to the form.
- Mail directly to insurance company.